Drive consistency in terms of service delivery and functional performance with customers across CSIRO
Represent CBIS for a specific grouping of states or territories with both internal and external stakeholders
- Ensure a quality and consistent approach to CBIS Property Strategy, management of Portfolio Assets and provision of CBIS services
The Regional Executive Manager represents CSIRO Business & Infrastructure Services (CBIS) for their specific grouping of states or territories with both internal and external stakeholders and with the intent of ensuring a quality and consistent approach to the CBIS Property Strategy, management of Portfolio Assets and provision of CBIS Services is maintained within their Region and in a manner consistent with the advice provided by the other Region and other CBIS departments.
The proposed top line structure for CBIS reflects two regional clusters with one Executive Manager having oversight for each cluster and should help to shift the focus of CBIS leadership towards the regions where the internal customer and physical infrastructure resides.
The role and capability of the Executive Managers in the regions is leadership and oversight rather than management. The purpose of this is to drive consistency in terms of service delivery and functional performance with customers across CSIRO. This will allow greater collaboration as both Executive Managers will need to work closely together to ensure desired consistency of service delivery across both clusters - this includes maintaining key relationships. State Managers will need to ensure they’re also collaborating further with each other to drive the consistency across states, again including their key relationships on site.
Your responsibilities will include:
- Agreeing to, and implementing, consistent practices including a Service Charter, and encourage continuous improvement in service delivery to customers.
- Determining the allocation of the annual Repairs and Maintenance budgets based on input from State/ Territory managers.
- Oversight of capital works in their region (time, cost, scope deliverables) with project managers for major works reporting directly to them once they are allocated by Project Advisory to specific projects.
- Talent / succession management and staff development across regions (shared outcome).
- General budget oversight of the States/Territories in their area.
Location: Sydney NSW
Salary: AU $131k to AU $145k plus up to 15.4% superannuation
To be successful you will need:
- Relevant tertiary professional qualifications and relevant experience, preferably in the management of property strategic planning and facilities’ management and support services for a complex and diverse portfolio.
- Strong leadership and business acumen with the ability to set customer expectations, drive and deliver on hard line outcomes through managers and teams often within tight timeframes.
- Demonstrated ability to think laterally and strategically with a high level of judgment and problem solving particularly through ambiguity.
- Demonstrated experience in change management, leading projects and fostering a culture committed to adaptability, diversity and inclusion and customer centric compliance with continuous improvement.
- Highly-developed strategic planning skills, including the capacity to balance short and long term perspectives.
To view the full position description and selection criteria for this role please click here: Position description
We imagine. We collaborate. We innovate. At CSIRO, we do the extraordinary every day. We innovate for tomorrow and help improve today – for our customers, all Australians and the world. We do this by using science and technology to solve real issues. Diversity is the compass that navigates our innovation. We provide an inclusive workplace that respects, values and actively pursues the benefits of a diverse workforce.
We work flexibly at CSIRO, offering a range of options for how, when and where you work. Find out more here! Balance
How to Apply: Please load one document containing your CV and a brief cover letter which outlines your interest in the role and your motivations for applying (Maximum 2MB). At the end of the online application process, you will also be required to respond to some screening questions.
Applications Close: 11:59 PM AEST, 27 May 2018