Data Assurance Analyst - [Archived Advertisement]

Data Assurance Analyst

• Remuneration - $105,680 - $128,849 plus 15% superannuation
• 12 months Maximum-Term, Full-Time opportunity with possibility of extension
• Help shape a business dedicated to the Canberra community

The opportunity

Icon Water's Customer Engagement team is looking for an analytically minded, data savvy and enthusiastic individual to be our Data Assurance Analyst.

In this role, you will be responsible for extracting, collating and reviewing meter data exceptions and assuring related data integrity to support timely, accurate and quality billing processes for customers and to minimise revenue leakage.

What would my day look like?

• Design, validate and maintain customer, billing and meter data reports and associated KPI dashboards.
• Extract and interrogate customer, billing and meter data to provide meaningful business insights to inform process improvement in the meter-to-cash revenue chain.
• Identify, investigate and support the resolution of exceptions between meter data, billing data, geospatial information and other sources to support timely and accurate customer billing.
• Improve the customer experience by performing proactive analytical review of billing and metering and customer data reports to prevent customer billing and payment errors.
• Proactively and reactively recommend actions to address known gaps in financial control points, reconciliations, business processes, procedures and performance across the revenue value chain.

For more information on the key responsibilities, please refer to the position description attached to this advertisement.

Our ideal candidate will have:

• Relevant Qualifications in Data Management, Business Analysis or related disciplines
• Ability to extract and transform data to identify potential business process gaps related to the meter-to-cash revenue chain
• Ability to review, understand and validate data reports to assure accuracy
• Demonstrated proficiency with the Microsoft Office suite of products, particularly Microsoft Excel.
• Experience using Power BI or similar business intelligence tools and knowledge of Icon Water databases and billing systems, or ability to rapidly acquire a sound knowledge.
• A sound knowledge of data transformation and analysis, and reporting processes.
• Proven relationship management and communication skills with the ability to cultivate positive and collaborative working relationships, and effectively communicate with all levels of internal and external stakeholders.
• Demonstrated experience and sound knowledge of SharePoint document management systems.
• Demonstrated experience in the preparation of high-quality written analysis reports for consideration by senior management.

Desirable

• Experience working with data within a utility or telecommunications retail environment is desirable

Excited to apply and get started?

Please log on our recruitment portal and

• submit your resume
• submit your cover letter clearly addressing ‘our ideal candidate will have’ section of the job advertisement

To learn more about this opportunity please connect with Kim Wrigley on 0436 683 340

If you need assistance with the application process, please contact work@iconwater.com.au

Closing Date – 29 August 2022

We are an Equal Opportunity Employer, which values diversity and inclusion. We support applicants from all backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities, people from culturally diverse backgrounds and all ages. We also have a solid focus on gender balance within the organisation and encourage women to apply.