First listed on: 24 June 2022



Acknowledgement of Country

CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation

The Opportunity

  • Do you have experience across both Reception and Administration?
  • 2-year specified term role based at Clayton
  • Earn up to 15.4% superannuation!

CSIRO are seeking an experienced Reception/Administration professional for a 2-year specified term role based at our Clayton site. The Receptionist/Administrator role is often the first point of contact for staff and visitors at a CSIRO site. This role is a Clayton-based position, although the incumbent may be required to work across other CSIRO sites. The role provides logistical and administrative support across a broad range of CSIRO facilities functions, focusing on reception and security.

Administrative staff are focused on quality customer service – on the phone, in correspondence and in person. This involves the assisting with the development and implementation and/or administration of policies, systems and procedures that assist CSIRO achieve its objectives and meet to meet the government and regulatory responsibilities we operate under. 

Your duties will include:

  • Provide a high-quality reception / visitor management service as the first point of contact for external and internal clients including efficient referral, enquiries and follow up to staff and clients at the site(s) supported. 
  • Assist in the security of the site, including management, maintenance, and issue of keys; access cards; ID cards; and related staff, visitor, and contractor registers.  
  • Maintain familiarity with the Facilities and Management systems at a base/general user level as may be required for the efficient operation and query assistance regarding the facilities/site(s) supported by the reception.   
  • Under general supervision, undertake a range of administrative and facilities management tasks, at times under specific instruction, in accordance with established procedures and using skills developed through experience and/or training 
  • Provide basic instruction and assistance to staff for the purpose of maintaining accuracy and compliance with policy and procedures, relevant to the immediate work area and responsibilities, as required. 
  • Look for opportunities to generate improved solutions in work situations, trying creative ways to deal with routine problems and opportunities, and exercising initiative when applying established procedures 
  • Communicate openly, effectively and respectfully with all staff, clients and suppliers in the interests of good business practice, collaboration and enhancement of CSIRO’s reputation.
  • Work collaboratively as part of a multi-disciplinary, often regionally dispersed administrative and facilities support team, and business unit to carry out tasks in support of CSIRO’s scientific objectives. 

Location: Clayton, VIC
Salary: AU$49k - AU$63k plus up to 15.4% superannuation
Tenure: Specified term of 2 years
Reference: 86005

To be considered you will need:

  • Demonstrated work experience as a professional Receptionist with the primary focus being on the provision of quality customer service through front-desk activities and switchboard management, underpinned by excellent communication skills and the ability to multitask. 
  • Demonstrated experience and a willingness to undertake a range of administrative support tasks in a general office environment. 
  • Proven ability to demonstrate initiative, actively contribute as a team member and share relevant and useful information. 
  • An ability to recognise and seek to resolve problems as they arise and escalate issues as required. 
  • Demonstrated strong organisational skills and the ability to prioritise demands, accepting personal responsibility for doing the job well. 
  • Sound keyboard skills, knowledge of Microsoft Office applications and the ability to become familiar with use of facilities management specific software and systems. 
  • Demonstrated experience working in a facilities management and/or logistics environment is desired.

For full details about this role, please review the Position Description.


Applications for this position are open to Australian Citizens, New Zealand Citizens and Australian Permanent Residents only.

Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements.

Flexible Working Arrangements

We work flexibly at CSIRO, offering a range of options for how, when and where you work. 

Diversity and Inclusion

We are working hard to recruit people representing the diversity across our society, and ensure that all our people feel supported to do their best work and feel empowered to let their ideas flourish. 


At CSIRO Australia's national science agency, we solve the greatest challenges through innovative science and technology. We put the safety and wellbeing of our people above all else and earn trust everywhere because we only deal in facts. We collaborate widely and generously and deliver solutions with real impact. 

Join us and start creating tomorrow today!

How to Apply

Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.

Applications Close

8 July 2022, 11:00pm AEDT.

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